The Underfloor Heating Store wins customer service award from Feefo

Here at The Underfloor Heating Store we value great customer service above all else and we know that our customers do to. That is why we are delighted to have received the platinum trusted service award by Feefo having demonstrated many years of outstanding customer service.

According to Feefo:
The Platinum Trusted Service award recognises those businesses that go above and beyond to provide a consistently excellent service and dedicate themselves to acing their customer experience year after year.

Providing great customer service lies at the core of all activities undertaken by the Underfloor heating Store and we strive annually for excellence. We recognise that on occasion our customers require help, and we look to ensure that we provide assistance whenever our customers ask for it.

We value the Trusted Service Award highly as it is uniquely awarded based upon real customer feedback and nothing means more to us than happy customers.

In addition to our platinum status with Feefo, we are the highest rated underfloor heating company on Trustpilot with over 6500 reviews with a rating of 4.7 out of 5. Moving forward into 2022 we are doing everything in our power to ensure all of our customers receive a five-star service from us.