Our underfloor heating experts are available weekdays from 7am to 6pm.
All our technical staff are fully qualified to deal with your enquiry. Contact us for expert advice on underfloor heating.
Call us 01268 567 016 Email us Visit the knowledge hubOur underfloor heating experts are available weekdays from 7am to 6pm.
All our technical staff are fully qualified to deal with your enquiry. Contact us for expert advice on underfloor heating.
Call us 01268 567 016 Email us Visit the knowledge hubAs the UK's biggest underfloor heating store, we're dedicated to offering competitive prices. We regularly monitor market prices and are ready to beat any competitor price. Simply give our sales team a call!
Call us on 01268 567016Product advice or want to place an order?
Call our product experts 01268 567016
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The ProWarm™ Cable repair kit can be used for the loose cable or the heating mat systems. It offers a step by step guide to repairing a cable and contains the materials to do so. The Repair kit can be used if the heating element has simply been cut straight through or if a small section has been damaged, as the kit provides a bridging wire to span a damaged section measuring up to 12cm in length. It is a low cost solution to fixing a problem with the heating element without the need to replace the entire heating cable or mat.
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Product Question? Need help placing an order?
Our customer support is available Monday to Friday 7am-6pm.
Call us on 01268 567 016
Email sales@theunderfloorheatingstore.com
At The Underfloor Heating Store, we strive to make every step of your order as easy and convenient as possible, from finding the right underfloor heating setup to best suit you to taking delivery of your system the very next day.
We're proud to offer a range of delivery options to suit you, including free delivery on all orders over £50 or next working day delivery for a fixed price of £9.99.
Explore our full delivery policy
At The Underfloor Heating Store, our customers have 30 days to upgrade, replace or refund their orders.
Returns
At The Underfloor Heating Store, we want to ensure you are happy with every purchase you make. If you have any issues with your chosen product, whether damaged, faulty or simply an unwanted item, you can simply return what you bought for a refund. Learn more.
Replacements
We take great care in the delivery of all of our products, however, in the event of your delivery arriving damaged or if you notice a manufacturing fault of any kind within 48 hours of delivery, you're within your rights to a replacement. Learn more.
Upgrades
Within 14 days of purchasing from us, you are eligible to upgrade if you deem you want something a little better. Simply send it back to us brand new and we'll happily assist you with an upgrade to your order. Learn more.
At The Underfloor Heating Store, we are committed to providing our customers with high-quality products and outstanding customer service. That's why we offer a comprehensive warranty on all of our underfloor heating products, with a lifetime warranty for our ProWarm range of products.
Our warranties are designed to give you peace of mind and ensure that your underfloor heating system operates reliably for years to come.
At The Underfloor Heating Store, our main priority is customer satisfaction. To cement our commitment to this, we are proud to offer our Underfloor Heating Price Match Promise. If you find a lower price on an identical product anywhere else, we will match it – guaranteed!